Q : HOW TO ORDER?
A : Just make an order on our website www.forfun.store, so extremely easy!
Customer Advisors’ guidance via
LINE : @forfunbangkok
Email : email@example.com
Facebook : https://www.facebook.com/forfunbangkok
Instagram : https://www.instagram.com/forfunbangkok
Twitter : https://twitter.com/forfunbangkok
Shopping at FORFUN Store, OPEN by Appointment ONLY !!! Address: 508 Sammie Alley (Open daily Sun-Thu 2:00 PM - 8:00 PM, Fri-Sat including holiday 2:00 AM - 10:00 PM)
Q : CAN THE PAYMENT BE MADE CORRECTLY AFTER RECEIVING NOTIFICATION EMAIL OF CONFIRMING ORDER CREATED?
A : After you received an email confirming that order has been created with order number. Products in your order will be reserved. You can make a payment within 3 days after receiving order number. After 3 days if the payment has not been made the system will automatically cancel the order. The product will be reserve to the next customer immediately. If products are out of stock you may have to wait for the next queue.
Q : IF THE PAYMENT HAS NOT BEEN MADE WITHIN 3 DAYS, CAN I RE-ORDER?
A : Yes, if the products still available and there is no customer on the waiting list.
Q : HOW TO INFORM AFTER THE PAYMENT HAS BEEN MADE?
A : After the payment has been made you can easily inform us on Confirm Payment section in our website Confirm Payment
You also can contact our Customer Advisor to inform your payment Click Here
*Customer service department is available every day from 9:00 AM-6:00 PM including holiday.
Q : AFTER CONFIRMING PAYMENT, WHEN THE PRODUCTS WILL BE SENT?
A : Normally, products will be sent 1-3 days after the payment confirmation has been received. Confirm your payment within 5 pm. of the day, the products will send on the next day (Payment Confirmation Deadlines is 5pm. of the day). After the products has been sent your order status will change to Complete, tracking number will be sent directly to your email or you can contact our Customer Advisor for tracking number, 1 day after your payment has been confirmed Click Here
Q : HOW LONG DO I WAIT FOR THE PRODUCT? WANT TO GET IT FASTER!
A : If you want the product fast, we recommend you to make a payment and submit the confirmation form before 17.00 pm of the day. Every order in Thailand will be sent by EMS service, which takes 1-2 days delivery excluding Sunday, holidays. The product will be sent every day except Saturday, Sunday and public holidays.
Q : HOW CAN I CHECK MY PRODUCT’S DELIVERY STATUS?
A: You will receive tracking number through email or you can contact our Customer Advisor for tracking number directly. After received Tracking no. you can check delivery status on Thailand post website: www.track.thailandpost.co.th , DHL www.dhl.com or DHL Ecommerece https://webtrack.dhlglobalmail.com/
Q : I WAIT FOR MORE THAN 5 DAYS, THE PRODUCT HAS NOT ARRIVED YET?
A : Customer can check the delivery status by tracking no. on the courier's website, if you find that your product is at the origin or terminal post office longer than usual, you can contact the terminal post office directly or contact our Customer Advisor Click Here
Q : WHAT DO I DO IF THE PRODUCT LOST DURING THE DELIVERY?
A : In this case, It has not ever happen before due to every time there will be number of parcel post that can be followed clearly. But in case, that parcel post lost during the way without notice of signature for receiving. We will dispatch the products to the customer again according to the condition of purchasing order and returning of them.
Q : IF I ORDER, HOW CAN I BE SURE THAT I WILL GET THE PRODUCTS ?
A : FORFUN provide an extremely careful check every products before packing and shipping to customers to ensure that the products contain high quality and correctly (except force majeure including the damage caused from the delivery, such as staff. PO throwing boxes or placed under the multiple layer), If customers are truly not satisfied with the product quality or any reasons, customers can return or exchange the product for free under the return and exchange conditions and policy which we listed in Return and Exchange section.
Q : CAN I BE A DISTRIBUTOR OR GET A WHOLESALE PRICE IF I BUY A LOT OF PRODUCTS FOR SELLING?
A : Please contact through our email: firstname.lastname@example.org
Q : CAN I RETURN SALE ITEMS?
A : Unfortunately, sale items purchased cannot be returned or refunded. It does not cover in a warranty of repairing product.
Q : CAN WE RESERVE THE PRODUCT WHEN IT RUNS OUT OF STOCK?
A : Sorry, we have no policy in reserving the product for the equality of every customers.
Q : HOW WILL I KNOW WHEN THERE IS A NEW ARRIVAL ITEM IN STORE?
Q : WHERE IS YOUR STORE?
A : FORFUN Store, 508 Sammie Alley. Store Location Click Here
Q : WHAT IS THE STORE OPENING-CLOSING HOURS?
A : Our store opens every day Sunday to Thursday 2:00 PM - 8:00 PM, Friday to Saturday 2:00 PM - 10:00 PM (Bangkok GMT+7)
Q : HOW MANY METHODS OF PAYMENT DO YOU OFFER?
A : We offer the following payment methods: Credit card /PayPal, Bank account.
Q : DO YOU ACCEPT INSTALLMENT PAYMENT IF I ORDER ONLINE?
A : We accept an installment payment only when customer order at our store in Sammie Alley.
If you have any questions so far, you can contact us for additional information.
PHONE : (+66)830801421
LINE : @forfunbangkok
Email : email@example.com